At BRIGHTCORE, we are committed to providing our customers with high-quality products and an exceptional shopping experience. If you are not entirely satisfied with your purchase, we're here to help with our comprehensive returns policy.
To start a return, please contact our customer service team at [email protected] with your order details and reason for return. We will provide you with detailed instructions on how to send your item back to us.
Once we receive your item, we will inspect it and notify you of the status of your refund. Approved refunds will be processed through the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected].
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance to ensure we receive your returned item.
If you have any questions about our Returns Policy, please contact us at [email protected] or call (555) 123-4567.